The Top Tech Repair staff of transmission service & repair technicians and management realize that our customers in Billings and the greater Yellowstone County community are the most valued assets of our Billings area auto repair shop. We are always happy to receive testimonials from car owners and equally happy to share their feedback with you! So if you live in Billings or the surrounding Yellowstone County area please consider our shop for all your car repair and service needs.
I have worked for the Conoco Phillips Refinery in Billings Montana for the past 30 years, most recently as a Mechanical Supervisor. I retired this past August 2006. As part of my responsibilities in that position, I carried out the task of watching over the maintenance of a large fleet of Conoco owned vehicles. Top Tech was the outside contractor awarded the bid to do the mechanical work on these vehicles. The individuals in this company whether in person or on the phone, were professional and courteous in the way the handled our business. I could trust they would have the work done as promised. As always, we had vehicles breakdown that were not pre-scheduled to be maintained, and Top Tech always managed to squeeze us in to be repaired in a timely manner. Conoco Phillips was pleased with Top Tech in all the business dealings and felt they bent over backwards to help with the rolling stock of our 50 plus vehicle fleet!
I needed my car for a 8 a.m. Dr. apt. they stayed over time to make sure it was finished. After work was done on my car it was washed for me. I've never had that done. Melisa got the repairs as low as she could. Thanks
As always it was excellent service. I would reccomend this service provider to everyone I know & people who ask.
I needed towed to the shop because my vehicle would not start--not even jump starting would work. The shop fixed my A/C Compressor and off I went down the road. Very good service.
I would NOT trust any other shop in the entire country. I have no doubt in my mind when I get my truck back that no more problems will re-occur. Taking my truck to this shop is like family.
My mother and I would like to thank you from the bottoms of our hearts for a wounderful service and great hospitality. I have never experienced such great customer service in my life. You guys certainly went out of your way to make us comfortable in our non planned stay in Billings. Thanks Carl also who was very kind in helping us find a hotel for the night. Thanks so very much!!! The girls from Stillwater.
The facility did exactly as I asked, took there time & made me feel very appriciated. I will return for there services again in the future.
Excellent work, considerate personnel, highly recommend to friends & relatives.
We can not say enough good things about Darrin! We wish he ad a shop in Minneapolis!
very satisfied, they are always upfront with problems and cost! Really appreciate the service!
My emergency repairs were handled like we were longtime customers. Tops!!!!
I had no idea where to go to have my car fixed. I was at the gas station and had fuel leaking everywhere!! --- AAA gave me there name. They fixed my fuel lines. They were wounderful!!!
Very GREAT service!! Will recommend to EVERYONE!!!!
It is hard to find a mechanic you can trust. I love Top Tech and I trust them to provide excellent service on my car. They always prioritize my cars needs and understand financial constraints. I would highly recommend them to everyone!
These people have gone above and beyond for me. I remember one time I was gone, my neighbor called me saying my other car's alarm was going off. I got a hold of Melissa and she went over right away and got it to stop. It was dinner time!! Darin and his team take such good care of my 1993 Mercury!
Excellent Work. I was told all about the problems and the car was on time.
Everyone pleasent,surroundings the cleanest, recent I've seen in auto repair shops.
Spotless Shop!! Friendly personnel. Estimate explained--Did NOT pressure me to have them so the work.
EXCELLENT STAFF!!! CAR WAS READY THE SAME DAY. FAIR & HONEST!!!
QUALITY SERVICE AT A GOOD, FAIR PRICE.
EXCELLENT SERVICE---I TRUST THEM COMPLETELY---VERY FAIR & HONEST!!!
Professional, knowledgeable employees - EXCELLENT repair work.
Top Tech was proven to be great with thier customer service. However, the vehicle my mother-in-law put there in 2007 is still there to this day. Also having spent 2400.00 dollars over what she was quoted and guranteed. For the last year we have been told all the vehicle needed was a paint job and winshield, in what sense does this company come off to rip off an elderly woman who has been more than compliant to fit the needs of Top Tech's mechanics and also to the vehicle that she wants back so bad. I believe some sort of explaianation is due to her for this and an apology is in order. Does it really take four and a half years to fix a body, radiator, tranny, and to get the vehicle painted. I don't think so!!!
We were driving from Kansas to Alaska when we woke up in a hotel in Billings and realized our tired were really messed up. We were unsure as to where to go but AAA recommended top tech. We went to top tech west and ever since our experience there we constantly brag about the staff and the work ethic around the place. I cannot believe how much the manager went out of his way to make sure our little car would make it all the way to Alaska, and for such a crazy awesome price. All I have to say is there is not alot of places like top tech around, everyones trying to find things wrong with your car so they can squeeze extra money out of you, but at top tech the manager was helping us find the cheapest solutions to our problems and cut us a really crazy deal on a new set of tires. I'm serious when i say that without top tech, we would not have made it past Edmonton Canada. SO THANK YOU SO MUCH!
Price was exactly as quoted--Service was GREAT!!!
There is not room to say how pleased we were with Top Techs service. They are knowledgeable, courteous, and went way far beyond necessary to make sure we got back on the road. We have never encountered a repair shop as excellent as they are! Just wish they were closer to home(OR).
Great customer service, fixed the problem, and got us right out the door.
This place is top notch,they keep you informed on everything there are doing, friendly, and courteous.
More expensive than we planned, but the worked with us. I like that. People there were great!
They did a great job, very courteous and friendly!
They took good care of me. Thank you Top Tech.
Top Tech rebuilt the transmission on my 55' olds that no one else wanted to touch, good job.
Darin works hard to keep costs low and keep our vehicles reliable.
Nice, Neat, and VERY Friendly Good place to go.
Very good experience for a first time visit. Seems to be honest.
Above & Beyond the call of duty...Simply GREAT!!! Very patient.
People were friendly & courteous. Place was very clean.
Very courteouos poeple, great to work with.
Excellent service, will recommend to anyone.
I would not trust anyone else, Top Take treats me like family.
Top Tech went out of their way two days before Christmas and fixed our car so we could get to work!
Overall pleased, but had to wait a couple of hours for the part to arrive.
Always treated fair, and friendly service.
The shop got us in and out very quickly
Very Helpful. Fixed the problem immediatly so we were able to continue home. very knowledgeable.
They got me in on short noticed and got me out when promised.
Great service, very knowledgeable and friendly. Definitely the best shop i have been to.
I recieved the best customer service i have ever had. i feel that i can always recieve truthful and honest information
Excellent. Everyone was hospitable and more than willing to fix my car. They went to great measures to fix it right.
I appreciated being told in advance as to what needed to be done and it was my choice to do some or all repairs.
Darin and his team of employees did an outstanding job on my car. Thanks so much!
Upon traveling on our trip our vehicle stalled out and had to be towed! Called AAA and they towed our vehicle to Top Tech Automotive, we needed to have a new timing belt and head gasket installed. The service was great, the performed above and beyond my expectations! They were all very professional from the beginning to end! I would highly recommend this shop to all!
I have been going to Top Tech for over 6 years now and those guys have always taken care of whatever I have ever needed! They have dropped at a moments notice what they were doing and came to help me in times of need! The waiting room is always clean, plenty of pictures of Darins beautiful family (he has five children) I would recommend anyone to go to Top Tech for their automotive needs!
Darin and his staff treat their customers as friends. They call you by name and stand behind their work. All I have to do is call, even in an emergency and they tell me to bring it on in. They take care of it and get you back on the road. Top Tech has certified mechanics and they really know their stuff, I won't take my outfit to anyone else.
My friend had her vehicle worked on at this repair shop and I felt comfortable bringing my car in for service. The business has a family run feel to it's operation. They kept in contact and completed the repairs in a timely manner.
I was very satisfied with the services done to my car, and the way the employees treated me. I would recommend them for sure!
"We had to have the transmission fixed on our family car & the guys stayed longer on a Friday night to get it done so I wouldn't be without a car for longer than a week! They did a great job & my car runs fine."
To Whom It May Concern:
I've had the privilege of working with personnel at Top Tech for the last 18 months. They have been completing scheduled maintenance and demand repairs on our Qwest fleet in Billings.
I believe a repair shop should not only complete repairs "right the first time," take care of any warranty issues and do what they say they'll do, but also must communicate continually with their customers -- Top Tech takes great care of our vehicles and communicates the status or any other issue with me constantly!
Qwest Fleet Supervisor --- Idaho, Montana and E. Washington
We had an Emergency repair while on vacation and the staff at Top Tech treated us like we were long time customers, got us in and out in no time and we felt just great about the service and professionalism! TOPS!!!
To put it Simply "VERY GOOD SERVICE" Great!!!
Thanks for working longer on a Friday night in order to finish the Transmission Repair's, We wanted the vehicle for the weekend, were told that it wouldn't be until Monday but had our vehicle on Saturday due to some extra effort! Thanks again!
IT WAS EXCELLENT WORK AND I WILL BECOMING BACK! THANK YOU!
Top Tech is the best service, mechanic staff, and owner that I've ever dealt with. Very accommodating, polite, and considerate.